Bug reporting tool
Bug Reporting That Captures the Full Story
OwlTrace helps users report website bugs with screenshots, session context, and technical details so your team can investigate without endless clarifying questions.
Text-only bug reports slow everyone down
A report that says “the button doesn’t work” forces developers to guess the page, browser, steps, and failed request. That back-and-forth burns QA time and delays fixes.
Online bug reporting works better when the report includes evidence: what appeared on screen, what the user did, and the technical signals around the failure.
How OwlTrace turns a bug report into evidence
Drop the OwlTrace widget into your site. When someone reports a problem, they can capture a screenshot, record video, or write a short description from the same floating control.
Each report can include session replay context, network waterfall data, cookies and localStorage, and browser or device information so engineers are not starting from a blank ticket.
From report to investigation
User hits a problem
They open the OwlTrace widget on the page where the issue happened.
Capture evidence
Screenshot, short recording, or written notes, plus automatic environment context.
Team investigates
Open the report in OwlTrace with replay, network, and storage details in one place.
Sync if you want
Push into Trello, Jira, or Sheets when your workflow already lives there.
What comes with a report
Screenshots
Capture exactly what the user saw when they reported the issue, without asking them to attach a file.
Session replay
Review the clickstream and user journey leading up to the broken state so you can see what they did.
Video recording
Let reporters record a short session and share a link when a still screenshot is not enough.
Network logs
Inspect request method, status, duration, and payload context alongside the visual report.
Cookies & localStorage
See browser storage state at report time to reproduce environment-specific failures.
Browser & device context
Know the URL, user agent, and device details that came with the report.
Built for web bug reporting
- Product and engineering teams collecting customer-reported website bugs
- QA teams filing clearer defects during regression passes
- Agencies gathering client issues during review
Why teams use OwlTrace as a bug reporting tool
- Reports start with visual proof, not only a sentence.
- Session and network context reduce “can you reproduce it?” loops.
- One widget covers write, screenshot, and record flows.
Frequently asked questions
What is a web bug reporting tool?
It is software that lets people report website problems and attach the context developers need. OwlTrace focuses on visual capture plus session and technical details.
Can OwlTrace create tickets in Jira or Trello?
Yes. You can optionally auto-create Trello cards or Jira issues, and append rows to a Google Sheet you connect.
Ready to capture the full story?
Start free and add visual bug reporting to your site in minutes.