Visual bug reporting tool
Visual Bug Reporting for Web Apps
Visual bug reporting with session replay and technical context. Don’t just collect a bug report. Capture what actually happened.
A sentence is not a reproduction plan
Traditional reports look like: “The button doesn’t work.” Developers still need the page, the steps, the visual state, and any failing requests.
Visual bug reporting closes that gap by packaging what the user saw and did with the technical signals around the failure.
What “visual” means in OwlTrace
Instead of a bare comment, OwlTrace helps capture where it happened, what the user saw, what they clicked through, and supporting technical context such as network activity and browser storage.
That is the difference between filing a complaint and handing engineering a starting point for investigation.
From vague report to visual report
Open the widget
Users click the floating owl on your site when something looks wrong.
Show the problem
Screenshot the UI, record a clip, or describe the issue in writing.
Review the journey
Your team opens session replay and technical panels to understand the path to the bug.
Evidence that makes reports actionable
Screenshots
Capture exactly what the user saw when they reported the issue, without asking them to attach a file.
Session replay
Review the clickstream and user journey leading up to the broken state so you can see what they did.
Video recording
Let reporters record a short session and share a link when a still screenshot is not enough.
Network logs
Inspect request method, status, duration, and payload context alongside the visual report.
Browser & device context
Know the URL, user agent, and device details that came with the report.
Issue tool sync
Optionally auto-create Trello cards or Jira issues, or append rows to Google Sheets.
Why visual bug reporting beats text-only tickets
- Screenshots show the broken UI state.
- Session replay shows the path that led there.
- Network and storage context help explain hard-to-reproduce failures.
Frequently asked questions
What is a visual bug reporting tool?
A tool that captures visual evidence of a website problem, not only written text. OwlTrace also attaches session and technical context when available.
How is visual bug reporting different from traditional bug reporting?
Traditional reports rely on the reporter’s memory and wording. Visual reporting adds screenshots, optional video, and journey or technical context so teams spend less time reconstructing the issue.
Ready to capture the full story?
Start free and add visual bug reporting to your site in minutes.