Website feedback tool
Website Feedback That Shows You What Needs Fixing
Collect website feedback with screenshots, short recordings, and enough context for product, QA, and agency teams to act without guessing.
Website feedback vs traditional feedback
Inbox feedback and form comments are easy to send and hard to action. “Looks weird on this page” does not tell you viewport, steps, or whether a request failed.
Visual website feedback adds the missing evidence so teams can prioritize real issues instead of decoding vague notes.
Feedback collection that stays tied to the page
OwlTrace’s floating widget lives on your site. Visitors, clients, or internal reviewers can write feedback, take a screenshot, or record what they see.
Reports land with URL and environment context, and can include session replay and network details when the issue needs deeper investigation.
Feedback with usable context
Screenshots
Capture exactly what the user saw when they reported the issue, without asking them to attach a file.
Video recording
Let reporters record a short session and share a link when a still screenshot is not enough.
Written notes
Capture short written feedback when a clip or screenshot is not needed.
Session replay
Review the clickstream and user journey leading up to the broken state so you can see what they did.
Browser & device context
Know the URL, user agent, and device details that came with the report.
Issue tool sync
Optionally auto-create Trello cards or Jira issues, or append rows to Google Sheets.
Who this helps
- Product teams gathering in-product website feedback
- Agencies collecting client review comments
- QA and UAT stakeholders marking issues during walkthroughs
Make website feedback actionable
- Feedback is attached to the live page experience.
- Visual proof reduces ambiguous requests.
- Technical context is available when a “feedback” item is actually a bug.
Frequently asked questions
Is OwlTrace a general customer feedback platform?
OwlTrace is primarily a visual bug reporting and session context tool. It works well for website feedback when you need screenshots and investigation context, not as a full NPS or survey suite.
Can agencies use OwlTrace for client website feedback?
Yes. Agencies use it so clients can mark issues visually and developers receive clearer context. See the agencies page for that workflow.
Ready to capture the full story?
Start free and add visual bug reporting to your site in minutes.