Session replay
Session Replay for Understanding What Users Experienced
Use session replay to understand the path to a problem. OwlTrace positions replay around debugging and issue investigation, not generic product analytics.
Analytics dashboards do not reproduce bugs
Funnel charts show aggregates. When a customer reports a failure, you need the specific journey and page state around that report.
Session replay for understanding user problems sits closer to support and engineering than to vanity analytics.
Replay tied to reported issues
OwlTrace captures session replay context with bug and feedback reports so your team can step through the clickstream that led to the broken state.
Combine replay with screenshots, network logs, and browser storage when you need to investigate why something failed.
What replay helps you see
Session replay
Review the clickstream and user journey leading up to the broken state so you can see what they did.
Screenshots
Capture exactly what the user saw when they reported the issue, without asking them to attach a file.
Network logs
Inspect request method, status, duration, and payload context alongside the visual report.
Cookies & localStorage
See browser storage state at report time to reproduce environment-specific failures.
Browser & device context
Know the URL, user agent, and device details that came with the report.
Video recording
Let reporters record a short session and share a link when a still screenshot is not enough.
Replay with a debugging purpose
- Focused on reproducing reported problems.
- Paired with technical context in the same report.
- Useful for QA, support handoffs, and engineering triage.
Frequently asked questions
Is OwlTrace a session recording analytics product?
OwlTrace includes session replay as part of bug and feedback investigation. It is not positioned as a full product-analytics or heatmapping suite.
How does session replay help with debugging?
It shows the user journey into the issue so developers can see the steps that led to the failure instead of reconstructing them from memory.
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